We believe the residents of Whissendine find their Good Neighbour Scheme useful so we try to gather information to show how the Scheme is being used and how numbers change with time.

Telephone calls and assignments

Whissendine Good Neighbour Scheme has been running since 2010 and, unsurprisingly, the years since covid-19 started have been the most unusual and challenging.

The bar chart below shows the number of telephone calls received by our co-ordinators each month for 2019 to August 2021.


Whissendine Good Neighbour Scheme Telephone calls for 2019-21

The chart below shows the number of assignments carried out by our volunteers for 2019 to September 2021.

Whissendine Good Neighbour Scheme Assignments for 2019-21

The table below compares the type of assignments in the past 2 years with those in  2019, when there were no lockdowns.  We can see a big shift from transport-realated assignments to shopping requests, where volunteers were being asked to bring in food supplies and medications to people who were shielding or were otherwise unable to get out.

Assignments by percentage 2019 - September 2021
2019       2020       2021      
Transport 74 27 31.6
Befriending 0 30.9 25.8
Shopping 9.3 27.5 21.3
Gardening 3.4 1.3 3.7
Wheelchair 0.6 0 0.4
Miscellaneous 2.4 1.9 1.2
Phone Holding 10.3 11.4 16.0